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Returns & Refunds

Policy

At TheDishDryingRack.com, we believe that customer satisfaction is key; therefore we stand behind all products bought at our site. If you receive a product which is not as per the specifications ordered by you i.e. 

  • Wrong Size,

  • Wrong Color,

  • Wrong Quantity,

  • Defective,

  • Damaged, Or

  • Significantly different from the description given on website

 

You are completely protected. TheDishDryingRack offers a 10 day return/replacement guarantee for all such items, except following:

 

  • Is used/worn or altered

  • Exhibits physical damage to the box or to the product

  • Is returned without original packaging and accessories

 

We process all refunds within 48 hours of receiving the return.

 

If you have received a damaged product or empty parcel or any item is missing, please contact us within 2 days of receiving the order.If you wish to know more about TheDishDryingRack.com Return Policy, please Contact Customer Support.

FAQ

1

​How do I

place an order?

2

Payment

& Shipping

3

Secure ordering

& payment options

Select the product of your choice. A new window will open showing full details of product. Click on " Add to Cart". After selecting products check the number of products shown in cart at the upper right corner. Click on Cart, Check details of product, apply discount coupon (if any) & click on checkout. You will be then redirected to make final payment. 

 

 

 

We recieve payments through Credit Cards, Debit Cards & Paypal transfers. After successfull payment you will receive confirmation of payment.

 

At TheDishDryingRack.com, we provide world class shipping to all our customers that includes inspection, fast & on-time delivery, top quality packaging, insurance for the package, and timely communication at each stage of shipping.

We completely understand that once you buy merchandise online, the biggest question usually is "Where is my stuff?" - well at TheDishDryingRack.com, we address that worry by promising you "No Anxiety Shipping". This means that once you have bought a product at our site, we take care of everything so you don't have to be anxious about anything.

Each order we receive will be processed within 48 hours, and you will hear from us when your order will be shipped. And of course, any questions along the way just contact our customer support and we will resolve your problem right there.

We have partnered with most of the top courier and logistics partners to assure that you receive your order on time and safely with full courtesy and attention.

 

Please Note: The delivery timeframe mentioned on product details is estimated. Actual delivery time depends upon the address where the order needs to be delivered and courier issues and other circumstances that might effect delivery. You can rest assured that you are completely protected as a shopper at TheDishDryingRack.com. You always have a choice to cancel your order due to shipment delay by contacting us at Customer Support.

 

 

 

​Payment is an integral part of online shopping experience. We believe in providing our customers choices, convenience, and trusted/secured payment options. Thus at TheDishDryingRack.com, you can shop with confidence knowing that your payments always secured. 

We accept all prepaid payment options such as all the major Credit Cards, Debit Cards, ATM cards & Paypal Payments.

Should you have any question or concerns on our prepaid payment options, please do not hesitate to contact us at /support. 
 

 

 

 

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